Castlehead Medical Centre

Ambleside Road, Keswick, Cumbria, CA12 4DB

Patient On Line Services

Practice name: Castlehead Medical Centre

Address: Ambleside Road Keswick CA12     4DB

Telephone: 017687 72025


Current online patient services

GP system supplier – EMIS WEB

GP system version – V6

Plan to meet GMS / PMS 2014-15 Contractual Requirement for Patient online Service

This practice currently offers patients’ facilities to book, view, amend, cancel and print appointments online.

This practice currently offers the facility for all patients to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances.

This practice plans to offer patients facilities to view online, export or print any summary information from their record, relating to medications, allergies, adverse reactions and( OPTIONAL – any other items agreed between the practice and individual patient), from the earliest possible date our GP system software allows.

These dates are subject to the necessary NHS GP systems and software being available to the practice by NHS England.

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group by earliest possible date that the GP system software is available

Planned activity Date
1 Agree the initial small group of patients to use access to records November 2014
2 Write up practice policies and run internal staff awareness sessions November 2014

Prepare promotion and information activities for patients

Review any nationally provided support material from RCGP/NHS England

Train relevant staff for patient records access, e.g. receptionists

December 2014

Commence summary information access to records for patients who request it

Publicise online services to patients through website and PPG

January 2014 onwards