Castlehead Medical Centre

Ambleside Road, Keswick, Cumbria, CA12 4DB

Organ Donation

With effect from 20th May 2020 everyone in England are automatically enrolled into the donor scheme. For more information or if you wish to opt out please visit:

Alternatively you can contact:

Opt out enquiries: 0300 303 2094

Minicom: 0845 730 0106

Text Chat 07860 034343


We Need Your Views!

We need your views on what wellbeing means to you and what may prevent you from looking after yourself as well as you can.

We would also like to know how you think the health and care system can support you further to look after yourself.

Your feedback is really valuable to us – this survey will take less than ten minutes to complete. Deadline to complete the survey is Friday 21 November 2019.








Looking after you and your family

CHoC Extended Access Service (CHEA)






































For an interactive map of sites and appointment times, visit the  CHoC website


Flu Vaccinations 2018-2019


The Doctors Nurses and Health Care Assistants, at Castlehead Medical Centre would like to invite all their eligible patients to make an appointment for their annual flu vaccination. Flu is an unpleasant illness which can become dangerous. The NHS in Cumbria is again this year providing a free vaccination to all children aged 2, 3 and 4 years through GP Practices and in nearly all cases this is a painless nasal spray.

We also provide vaccination for people 65 years and above and anyone younger who have a chronic condition such as diabetes, heart disease, strokes, chronic kidney or liver disease, immunosuppression due to disease or treatment, asthma requiring inhaled steroids and chronic obstructive pulmonary disease. Pregnant women at all stages of their pregnancy are also urged to be vaccinated. Carers may also be eligible, please ring to check.

Young people aged 18 to 25 years are also advised to have a vaccination against Meningitis ACWY – please make an appointment with the nurse.

This is an ideal opportunity to check if you need any other routine vaccinations such as shingles, pneumococcal and tetanus.

We would urge all of our eligible patients to ring us at Castlehead Medical Centre 017687 72025 to make an appointment. PLEASE NOTE- vaccinations for patients aged 65 years and over are available from 12th September and vaccinations for patients under 65 years are available from 24th September. You may book your Flu vaccination appointment in advance; if you provide us with your mobile number at the time of booking your appointment it will enable us to send you a text reminder prior to your appointment.

GDPR General Data Protection Regulation

Please click here for the Patient GDPR Information Leaflet

Your Information, Your Rights

Our Fair Processing Notice explains why we collect information about you and how that information may be used to deliver your direct care and manage the local health and social care system.

The notice reflects:

  • What information we collect about you;
  • How and why we use that information;
  • How we retain your information and keep it secure;
  • Who we share your information with and why we do this.The notice also explains your rights in relation to consent to use your information, the right to control who can see your data and how to seek advice and support if you feel that your information has not been used appropriately.

Please click here to view a full copy of the Fair Processing Notice.


Patient Press Newsletter Winter 2017

Please click on this link for all the latest news from Castlehead Medical Centre

Practice Merger Update

On Friday 23rd June the final stage of the merger between Bank Street Surgery and Castlehead Medical Centre will take place.  This will be where the two clinical computer systems will be merged into one.  In order for this to happen the practice will have no computer system from 12.30pm on Friday 23rd June until 12 noon Monday 26th June. We will therefore only be seeing patients with medical emergencies and therefore ask for your patience during these hours.

If you were a Bank Street Patient and had online access to order medication and make appointments please note that from the 26th June you will need to re-register for this service, therefore please can you to call into the practice so that we can arrange this for you. You may be asked for some identification which will be either a driving licence or passport and address verification for example a utility bill or bank statement.

We hope that this will not cause too much inconvenience and we thank you for your patience.

The Doctors & Staff at Castlehead Medical Centre.

Merger Update

The merger between Castlehead Medical Centre and Bank Street Surgery was completed on 1st May.
The premises on Bank Street is now closed and all Bank Street Patients can contact Castlehead Medical Centre on 017687 72025.